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Jabra customer service

How to contact Jabra

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Before you call

Jabra offers a 2-year warranty on most of its products. Register your product on jabra.com to make after-sales service easier. Firmware updates through the Jabra Sound+ app.

Frequently asked questions

My Jabra no longer connects to my phone?

Delete the pairing on your phone and reset the Jabra (hold the button for 10 seconds). Then reconnect from scratch.

How do I update the Jabra firmware?

Through the Jabra Sound+ app (iOS/Android) or Jabra Direct (PC/Mac). Updates often improve Bluetooth stability.

Does the Jabra warranty cover breakage?

No, the standard warranty only covers manufacturing defects. Jabra offers the Jabra Enhanced+ programme for extended coverage.

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