appelrapide

HP customer service

How to contact HP

Other ways to get in touch

  • Chat: support.hp.com
  • HP Doctor diagnostics available online
  • HP Smart App

Before you call

Before calling HP, run the HP Doctor diagnostic tool (free download). It often identifies the fault and can fix the problem without a call.

Frequently asked questions

My HP printer no longer communicates with my PC. What should I do?

Reinstall the driver from support.hp.com. Check that the printer and the PC are on the same Wi-Fi network. The HP Print and Scan Doctor tool solves 80% of cases.

HP Instant Ink: how do I cancel the subscription?

On hpinstantink.com, in your account. You can cancel at any time. Cartridges keep working until the end of the paid period.

Is my HP warranty international?

Yes, the standard HP warranty is international for products bought in Europe. Check on support.hp.com/warranty with your serial number.

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