Huawei customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Monday9 am – 8 pm
- Tuesday9 am – 8 pm
- Wednesday9 am – 8 pm
- Thursday9 am – 8 pm
- Friday9 am – 8 pm
- SaturdayClosed
- SundayClosed
Hours taken from the official website, Paris time (CET/CEST).
Other ways to get in touch
- Chat: consumer.huawei.com/fr
- Huawei service centre available in France
Before you call
Since 2020, Huawei devices no longer have Google services. Keep this in mind before buying. For after-sales service, the serial number is essential.
Frequently asked questions
My Huawei has no Google. How do I install apps?
Through Huawei AppGallery or by downloading APK files manually. Some apps are not available on recent Huawei devices.
How do I update my Huawei?
Go to Settings > System > Software update. If no update is available, your device may be at the end of its support cycle.
Is the Huawei warranty valid in France?
Yes, 2-year legal warranty in France. Huawei Partner centres in France handle repairs.
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