Préfecture / ANTS customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Mon–Fri 9 am–4 pm
Indicative hours, being checked.
Other ways to get in touch
- ants.gouv.fr
- demarches.interieur.gouv.fr
- rdv-prefecture.interieur.gouv.fr
Before you call
Préfecture (regional state office) procedures — carte grise (vehicle registration certificate), driving licence, passport, CNI (national identity card) — are mainly done online on ants.gouv.fr. Book préfecture appointments on rdv-prefecture.interieur.gouv.fr.
Frequently asked questions
How do I get a new carte grise?
Entirely online on ants.gouv.fr. Have your driving licence, contrôle technique (roadworthiness test) certificate, proof of address and insurance certificate ready. Processing time: 5 to 15 working days.
I have lost my driving licence. What should I do?
Report the loss at a police station, then apply for a duplicate on ants.gouv.fr. New licence within 2 to 3 weeks.
How do I book a préfecture appointment?
On rdv-prefecture.interieur.gouv.fr for naturalization, titres de séjour (residence permits) and some specific requests. Booking is free.
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