Engie customer service

Phone number, opening hours and other ways to get in touch

Opening hours

Indicative hours, being checked.

Engie manages your contract. GRDF (gas network operator) manages the network and emergencies.

I have a gas leak. What should I do?

Open the windows, leave the building and do not touch any switch.

How do I switch from EDF to Engie?

Sign up on particuliers.engie.fr. Engie handles the full cancellation of your old EDF contract. There is no interruption of supply.

Does Engie offer green electricity plans?

Yes, with the Engie Vert plan. The electricity is guaranteed to come from renewable sources. Compare prices on particuliers.engie.fr.