Veolia Eau customer service
How to contact Veolia Eau
Other ways to get in touch
- Customer account: service.eau.veolia.fr
- Veolia Eau app
Before you call
Veolia is the largest water operator in France. A 24/7 emergency number is available for leaks on the public network — it is shown on your bill.
Frequently asked questions
How do I dispute my Veolia water bill?
If the excess usage is due to a leak, a partial reduction may be granted.
Can Veolia repair a leak on my property?
No, private leaks are the owner's responsibility (call a plumber). Veolia only manages the public network up to the meter.
Is my Veolia meter accessible or not?
Meters are usually in the ground at the front of the building or in the cellar. Veolia can read smart meters remotely. Check in your customer account.
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