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Philips customer service

How to contact Philips

Other ways to get in touch

  • Chat: philips.fr/support
  • Email via form
  • Authorized repair centres

Before you call

Philips covers a wide range: TVs, shavers, vacuum cleaners, hair care. Note the model number (e.g. QP6530/15) before calling — it is on the device or the packaging.

Frequently asked questions

My Philips shaver won't charge anymore. What should I do?

Check the cable and the socket. Leave it plugged in for 1 hour. If no LED lights up, the battery may be dead.

Does Philips offer a SmartClean cleaning system?

Yes, some Philips Series 5000/7000/9000 shavers are compatible. SmartClean stations are sold separately or included in some packs.

Is my Philips Ambilight TV faulty?

If Ambilight is not working but the picture is fine, it is often a software problem. Update the firmware via Settings > Support.

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