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Lenovo customer service

Phone number, opening hours and other ways to get in touch

Opening hours

  • Monday9 am – 5 pm
  • Tuesday9 am – 5 pm
  • Wednesday9 am – 5 pm
  • Thursday9 am – 5 pm
  • Friday9 am – 5 pm
  • SaturdayClosed
  • SundayClosed

Hours taken from the official website, Paris time (CET/CEST).

Other ways to get in touch

  • Chat: support.lenovo.com
  • Lenovo Vantage diagnostics available free

Before you call

The Lenovo Vantage app (PC) or Lenovo Service Bridge lets you diagnose faults and check your warranty. Have your serial number ready (label under the device).

Frequently asked questions

How do I check my Lenovo warranty?

On pcsupport.lenovo.com/warranty with your serial number. You will see the expiry date and the type of coverage.

My ThinkPad won't start, what should I do?

Try an emergency restart (hold the power button for 30 seconds). Check the charger.

Does Lenovo offer on-site repair?

Yes, some Lenovo warranty contracts include an on-site visit within 24 working hours. Check your warranty level on support.lenovo.com.

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