
Microsoft customer service
Phone number, opening hours and other ways to get in touch
Opening hours
- Mon–Fri 9 am–6 pm
Indicative hours, being checked.
Other ways to get in touch
- Chat: support.microsoft.com
- Community: answers.microsoft.com
- Remote assistance available
- Paid support 09 70 01 90 90
Before you call
Microsoft provides support for Windows, Office/Microsoft 365, Xbox and Surface. Have your product key or Microsoft account ready. Remote assistance (built-in TeamViewer) is available.
Frequently asked questions
My Windows won't start, what should I do?
Try starting in safe mode (F8 at boot). The Windows Recovery Environment (WinRE) also allows a restore.
How do I reactivate my Windows licence after changing PC?
Go to Settings > Update > Activation. If it is linked to a Microsoft account, it transfers automatically.
Microsoft 365: how do I cancel my subscription?
Go to account.microsoft.com > Services & subscriptions > Manage > Cancel. A prorated refund is possible if you cancel within the first 30 days.
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