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Microsoft customer service

Phone number, opening hours and other ways to get in touch

Opening hours

  • Mon–Fri 9 am–6 pm

Indicative hours, being checked.

Other ways to get in touch

  • Chat: support.microsoft.com
  • Community: answers.microsoft.com
  • Remote assistance available
  • Paid support 09 70 01 90 90

Before you call

Microsoft provides support for Windows, Office/Microsoft 365, Xbox and Surface. Have your product key or Microsoft account ready. Remote assistance (built-in TeamViewer) is available.

Frequently asked questions

My Windows won't start, what should I do?

Try starting in safe mode (F8 at boot). The Windows Recovery Environment (WinRE) also allows a restore.

How do I reactivate my Windows licence after changing PC?

Go to Settings > Update > Activation. If it is linked to a Microsoft account, it transfers automatically.

Microsoft 365: how do I cancel my subscription?

Go to account.microsoft.com > Services & subscriptions > Manage > Cancel. A prorated refund is possible if you cancel within the first 30 days.

Same category

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