
RED by SFR customer service
How to contact RED by SFR
Other ways to get in touch
- Customer account: red-by-sfr.fr
- Chat available online
- RED & Moi app or « Besoin d'aide ? » (Need help?) chat
Before you call
RED by SFR is SFR's no-commitment offer. Everything is managed online. Phone support exists, but the chat often responds faster.
Frequently asked questions
Is RED by SFR commitment-free?
Yes, all RED plans are commitment-free. You can cancel at any time with 10 days' notice.
Does RED by SFR cover the DOM-TOM (French overseas territories)?
Some RED plans include calls and texts to the DOM. Roaming data depends on the plan. Check on red-by-sfr.fr.
How do I switch from SFR to RED by SFR?
You can change plans directly from your SFR customer account or by contacting customer service. Check the conditions for switching.
SFR
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