BlaBlaCar customer service

How to contact BlaBlaCar

Other ways to get in touch

BlaBlaCar is a carpooling platform. If there is a problem with a trip, report it in the app. The platform can refund you if the driver cancels.

Is BlaBlaCar payment secure?

Yes, payments go through the BlaBlaCar platform. If the driver cancels, the refund to your payment method is automatic.

How do I report a problem BlaBlaCar driver?

In the app, in your trip history, choose 'Report a problem'. BlaBlaCar can take action, up to excluding the driver.

BlaBlaCar Bus: how is it different from carpooling?

BlaBlaCar Bus is a scheduled coach service run by professional operators. More reliable than carpooling but less flexible. Book on the same website.