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Hertz customer service

Phone number, opening hours and other ways to get in touch

Opening hours

  • Monday12 am – 12 am
  • Tuesday12 am – 12 am
  • Wednesday12 am – 12 am
  • Thursday12 am – 12 am
  • Friday12 am – 12 am
  • Saturday12 am – 12 am
  • Sunday12 am – 12 am

Hours taken from the official website, Paris time (CET/CEST).

Other ways to get in touch

  • hertz.fr
  • Hertz app
  • Counters at branches and airports

Before you call

Hertz is a premium car rental brand. Gold Plus Rewards gives loyalty benefits. Booking in advance is recommended in high season.

Frequently asked questions

Does Hertz offer luxury cars?

Yes, through the Hertz Prestige Collection. Brands such as Mercedes, BMW and Porsche are available at some airport branches.

How do I change my Hertz booking?

Changes are free on some rates.

Does Hertz accept Visa debit cards?

Hertz prefers credit cards for the security deposit. Debit cards may be refused or require an extra deposit, depending on the branch.

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