easyJet customer service

How to contact easyJet

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easyJet is a low-cost airline. Standard cabin bags are free (small size). Hold luggage must be paid for. Check the dimensions on easyjet.com.

Does easyJet give refunds if a flight is cancelled?

Yes. If easyJet cancels the flight, you are entitled to a full refund or rerouting, plus compensation under EC Regulation 261/2004.

How do I add hold luggage on easyJet?

On easyjet.com with your booking reference, or during online check-in (cheaper than at the airport). Prices vary depending on when you add it.

Does easyJet offer travel insurance?

Yes. When you book, easyJet offers travel insurance through partners. You can also buy your own cancellation/baggage insurance.