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Prixtel customer service

How to contact Prixtel

Other ways to get in touch

  • Customer account: prixtel.com
  • Chat available on the website

Before you call

Prixtel is an MVNO (virtual mobile operator) offering plans with prices that adjust to your usage. It uses the Orange or SFR network depending on the plan.

Frequently asked questions

Which mobile network does Prixtel use?

Prixtel offers plans on the Orange network (Oxygène offer) or SFR (Adrénaline offer). When you sign up, check which network your plan uses.

How does the Prixtel adaptive plan work?

Prixtel adjusts your bill to your actual data usage, within a price range. You only pay for what you use.

Can I keep my number when I switch to Prixtel?

Yes, number transfer is free. It takes 1 to 3 working days.

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