Western Digital customer service

Phone number, opening hours and other ways to get in touch

Opening hours

Hours taken from the official website, Paris time (CET/CEST).

Note the model and serial number of your WD hard drive. The WD Drive Utilities tool checks the health of the drive.

My WD hard drive is no longer detected?

Try another USB port or computer. If the drive makes clicking sounds, stop using it and contact after-sales service immediately.

What is the warranty on a WD drive?

2 years (WD Blue), 3 years (WD Red) or 5 years (WD Gold). Check on support.wd.com with your serial number.

How do I recover data from a failing WD drive?

WD offers a partner data recovery service. For critical data, use a professional.